Print server environments—Set up Print Deploy when computers are not joined to a local domain

This topic describes how to use Print Deploy to get the benefits of a Print Server without computers having to join a local domain.

This is great for environments that use Google Cloud Directory (G Suite) or Azure AD as a user directory, or if you manage users manually in PaperCut NG/MF, or even if you have a custom identity source.

PaperCut NG/MF does not rely on traditional Kerberos to authenticate computers that are not joined to a local domain. Instead, Mobility Print is used to authenticate users.

The high-level steps are:

  1. Set up your Mobility Print queues
  2. Set up the print queues on the reference computer
  3. Clone the print queue details into Print Deploy
  4. Connect print queues to a zone

If your computers are joined to a local domain, go to Print server environments—Set up Print Deploy where computers are joined to a local domain

Step 1: Set up your Mobility Print queues

Mobility Print works with Print Deploy to enable Windows and macOS users to securely print to any printer in your network, without the need for the computers to be joined to the local domain.

Everything you need to know about Mobility Print is covered in the Mobility Print Help Center.

Best practice

Print Deploy supports any of the printer discovery options in Mobility Print, however, the easiest option to use with Print Deploy is Known Host. Know Host doesn't require any DNS configuration and it's also not subject to mDNS resolution.

In a Find-Me print environment, set up a single Find-Me queue and only deploy the Find-Me print queue to users. For information about Find-Me (virtual) queues, take a look at Find-Me-Printing.

If you are using a mixed fleet of printers, then the PaperCut Global Print Driver is a great starting point.

If you are using a single brand or model of printers and you want to use more advanced finishing options, use the manufacturer's driver on your Find-Me queue.

When setting up print queues, use printer names that will make sense to your end users, for example, 'Find-Me' or '1st floor reception'.

  1. In the Admin web interface, go to Enable Printing > Mobile & BYOD.

  2. Follow the steps to install and configure Mobility Print.

    Don't set up any printing defaults and capabilities. You'll do this next, when you set up the reference computer.

Step 2: Set up the print queues on the reference computer

A reference computer is a Windows and/or Mac computer where you set up and test the print queues before deploying them to the users. It's also where you set the default settings for print queues (for example, grayscale, 2-sided) and capabilities (for example, finishing options like stapling and hole punching).

Windows drivers often support multiple versions of Windows, for example, Windows 10 and Windows 7. PaperCut NG/MF automatically detects which versions of Windows the driver supports and displays them in its Admin web interface.

Best practices

When it comes to printer drivers, if you are using a mixed fleet of printers, then the PaperCut Global Print Driver is a great starting point. Mobility Print automatically installs the Global Print Driver on the reference computer, so you don't have to manually update the driver.

If you are using a single brand or model of printers and you want to use more advanced finishing options, use the manufacturer's driver on your Find-Me queue.

We recommend you set up your reference computers as virtual machines. That makes it easy for you to shut them down after cloning, and then you can fire them up again in the future if you want to tweak some print queues.
IMPORTANT

Repeat this step on a separate reference computer for each OS.

  1. From your reference computer, open Mobility Print and click the client setup page link. The link is at the bottom of the Mobility Print Admin interface.

    Depending on your printer discovery method in Mobility Print, the page looks something like this:

  2. Follow the steps on the page to install your print queues on the reference computer.

  3. Unless you want to deploy the PaperCut Global Print driver to users, update the driver for each print queue to match the driver you would like to deploy to users.

    IMPORTANT

    If you don't change the driver, then successfully testing a print job from the reference computer will not necessarily mean that printing will work for end users.

    This is because printing from the reference computer through Mobility Print will cause Mobility Print to reprint and respool the document to the print queue on the server.

    But, once you deploy a Mobility Print queue using Print Deploy, Print Deploy will assume you are happy with the driver being deployed and Mobile web client will not reprint the document—instead it will just pass through the spool file to the printer.

  4. Configure the printer defaults for each queue.

    • If you're happy to use the Global Print Driver (Windows) or generic print driver (Mac), use the cloner tool to clone it into Print Deploy.

    • If you want to use more advanced finishing options, update the driver on the print queue.

      Windows: Printer Properties > Advanced > Printing Defaults

      Mac: via the CUPS Web Interface, available via: http://localhost:631/ or http://servername:631/

  5. Later, when you install the Print Deploy client on the users' computers, these defaults will be propagated to be the default user settings.

  6. Test that printing works on each queue.

Step 3: Clone the print queue details into Print Deploy

  1. On the reference computer, log in to PaperCut NG/MF (which is installed and running elsewhere on the network).

  2. Select Enable Printing > Print Deploy. The Print Deploy page is displayed.

    NOTE
    • Only users with Access options section admin rights can access the Enable Printing tab. Admin rights are configured under Options > Admin Rights.

    • The first time you open Print Deploy you'll see a welcome video.

  3. In the right panel, do one of the following:

    • If this is the first time you're using Print Deploy, click the Download cloner tool button for your operating system.

    • If you already have print queues installed, click Add or update; then click the download button for your operating system

      The cloner tool (.exe, .dmg) is downloaded with the PaperCut NG/MF server address embedded into its filename.

  4. On the Reference computer, run the cloner tool.

    The cloner tool bundles all of the print queues, printer drivers, default settings (for example, grayscale, 2-sided) and capabilities (for example, finishing options like stapling and hole punching) and uploads the bundle automatically to the Application Server.

    All of the print queues are displayed in the Print queues list at the right of the Print Deploy page.

    For Windows print queues, Print Deploy automatically detects whether the queue type is Print via server or Print direct. However, Mac print queues default to Print via server, so if you have a print serverless (Direct Print) environment, you need to change the print queue type.

    To change the print queue type:

    1. In the Admin web interface, click Enable Printing.

    2. In the Print queues list, click the three dots icon next to the print queue you want to update.

    3. In Type, select Print direct.

    4. Close the pop-up.

Step 4: Connect print queues to a zone

A zone is a location defined by an IPv4 address range, for example, an office, branch, or campus. It also include user groups to help define who can access the printers in that zone.

By default Print Deploy has one zone, called Everyone, that deploys print queues to all computers and all groups in the network. And of course you can add as many of your own zones as required.

NOTE

Before you can add new zones, you'll need to purchase the Advanced Print Enablement Pack.

  1. Click Zones, then in the Your zones list, select the zone you want to connect printers to.

    If you need to add a new zone first, take a look at how to add zones and user groups to Print Deploy.

    Print Deploy admin interface with new print queues and the Everyone zone selected.

  2. In the Print queues list, select which printers you want to be automatically installed on the users' computers; then click Connect to zone. They are added to the list of print queues for that zone.

  3. If required, add print queues to the zone that you want to make optional for users to install on their computer. They can install them via the Add printers tab in their Print Deploy client.

    1. In the Print queues list, select which printers you want to make optional for users to install.

    2. At the bottom of the list of printers, select the Optional install checkbox.

    3. Click Connect to zone. They are added to the list of print queues for that zone.

NOTE

For Chromebooks: Optional print queues aren't applicable for Chromebook users. All Chromebook print queues connected to a zone are available for Chromebook users to print to.

What's next?

If the Print Deploy client has already been installed on some computers, click Save and deploy. The print queues will be automatically installed on the computers within 15 minutes. (This time is configurable.)

Otherwise, decide if you want to: