Self association for emails and email verification/validation

Unknown emails and email self-association

When mobile printing technologies identify job owners by email address, PaperCut needs a way to identify and authenticate the email's owner. E.g. with Google Cloud Print, jobs are "owned" by a Google Account, which is an email address. With Email to Print, the job's owner is identified by the sending email address.

PaperCut provides three main ways to populate email addresses. Select the method that best suits your organization.

  1. Email addresses are automatically imported from the user directory. If you have configured organization / "official" addresses in your user directiory then these will be imported to PaperCut and further configuration may not be required.

  2. Manual configuration. An administrator may add and remove email addresses on behalf of a user in the Users tab of the PaperCut Admin interface. We recommend using the Other emails section for this purpose if you are adding "official" organization addresses in case you later decide to add them to your user directory.

  3. Email self-association, allowing users to add an email address to their user account by themselves.

In the case that a job arrives from an email address that is not known to the system, you may choose to have PaperCut cancel the job, or hold the job and offer the user to verify (self-associate) their address. Canceling the job is the appropriate response if you are choosing to manually configure the email addresses.

This option is available at OptionsMobile & BYODCommon Mobile Printing OptionsWhen a job arrives from an unknown email address. Email self-association is enabled by setting this option to Hold the job and email the user with instructions for verifying the address.

Email self-association works as follows:

  1. When a job arrives from an unknown user, the job is held and an email response is sent to the user that includes a link.

  2. Clicking the link prompts the user to log in.

  3. The user logs into their PaperCut account and the email address is added to their account. When viewing the user in the admin interface, it will appear under Other emails.

  4. The job is assigned to the verified user and proceeds to print.

  5. Future jobs are automatically assigned to the verified user.